Contact
Talk to the RemoteHCS team
Whether you are a patient, a caregiver, a practice or a health plan, one number reaches us. We take questions by phone and email rather than through a form, so a care coordinator answers you directly.
How to reach us
By text
Text START to 855-541-9891 to receive text messages from RemoteHCS. Message and data rates may apply, and you can reply STOP at any time.
When we are open
Monday to Friday · 8:00 am – 6:00 pm ET
Saturday · 9:00 am – 2:00 pm ET
Sunday · closed
What happens on the call
You tell us which conditions you manage day to day. We say whether remote monitoring fits your situation and what to ask your plan about coverage. Nothing is decided on the call.
Prefer to talk
One number reaches the whole team
Patients, caregivers, practices and health plans all reach us on the same line. You will speak with a person, not a queue.
Not for medical emergencies — call 911.